Delimixx error codes

When Delimixx shows an error, the message ends with a short code in brackets, for example Failed to save the file: ... [FILE-002]. Quote the code when you report a problem. Codes are stable: a code keeps its meaning across versions. They never contain personal data (no file names, paths or cell content).

Reading and saving files

Code	Meaning	What to try
FILE-001	The file could not be opened or read.	Check that the file exists, is not open exclusively in another program (Excel locks files) and that you can read it. Try copying it to a local folder.
FILE-002	The file could not be saved.	Check free disk space and that the file or folder is not read-only or locked. Use Save As to write to another place; your edits stay in the tab.
FILE-003	The file changed on disk and reloading it failed.	Your tab is unchanged. Save your edits under another name, then reopen the original file.

Backups and the audit log

Code	Meaning	What to try
BAK-001	The backup made before saving could not be created.	Check free disk space and write permission next to the file.
BAK-002	Old backups could not be deleted.	Harmless. Delete old files in the `.delimixx-backups` folder by hand if you like.
BAK-003	The backup folder could not be created.	Check write permission in the file's folder.
AUD-001	The audit log could not be written.	Check write permission and free disk space next to the file.
AUD-002	The audit log could not be rotated.	Same as AUD-001.
AUD-003	Old audit-log archives could not be deleted.	Harmless. Delete old archive files by hand if you like.

Settings, themes, tools, key bindings, profiles

Code	Meaning	What to try
SET-001	Settings could not be saved.	Check that `%USERPROFILE%\.delimixx` is writable and the disk is not full.
SET-002	A settings file could not be loaded (import).	The file is damaged or not a delimixx settings file. Export a fresh one and compare.
SET-003	A theme file could not be loaded.	Check that the file can be read.
SET-004	A theme file is not valid JSON.	Fix the file, or export a theme from delimixx and use it as a template.
SET-005	Exporting the settings failed.	Choose another folder; check write permission.
SET-006	Exporting a theme failed.	Same as SET-005.
EXT-001	An external tool could not be started.	Check the tool's path and arguments in the settings.
EXT-002	Exporting the external tools failed.	Choose another folder.
EXT-003	An external-tools file could not be loaded.	The file is damaged or not an external-tools file.
KEY-001	A key-binding file could not be loaded.	The file is damaged or not a key-binding file.
KEY-002	Exporting the key bindings failed.	Choose another folder.
PRF-001	Switching the profile failed.	Switch back to the default profile and report it.
PRF-002	Opening a profile in a new window failed.	Try again; report it if it repeats.
PRF-003	Creating or changing a profile failed.	Check that `%USERPROFILE%\.delimixx` is writable.

Licence

Code	Meaning	What to try
LIC-001	The saved licence could not be read from the operating system's credential store.	Restart delimixx. If it repeats, activate the key again.
LIC-002	The licence could not be saved to the credential store.	Check that Windows Credential Manager is available, then activate again.
LIC-003	The saved licence data is damaged.	Activate the key again.
LIC-004	The licence could not be checked (no connection, or the check is not available in this build).	Check your network and try again later. A saved licence keeps working during the grace period.
LIC-005	The licence key is not valid.	Check the key for typing mistakes.
LIC-006	The key is already used on the maximum number of devices.	Free a device first, or contact support.
LIC-007	The subscription behind the key is no longer active.	Renew the subscription.
LIC-008	The device ID could not be created.	Check that `%USERPROFILE%\.delimixx` is writable.
LIC-009	The system clock looks wrong (set back).	Correct the date and time of your PC.

Other

Code	Meaning	What to try
CLIP-001	Copying to the clipboard failed.	Another program may be holding the clipboard. Try again.
SIDE-001	The sidecar file (`<file>.cvdeco`: colors, widths, comments, rules) could not be written.	Check write permission next to the file. The CSV itself is not affected. You can turn sidecar writing off in Settings.

Codes in the debug log (not shown in dialogs)

The debug log delimixx-debug.log (next to delimixx.exe, or in %USERPROFILE%\.delimixx\config when the program folder is not writable) holds only codes, counts and source locations, never personal data.

Code	Meaning
PANIC-001	An unexpected internal error (a bug). Please report it and attach the log.
BGTASK-NNN	A background task (for example the hash calculation) failed.
GSTYLE-001	A grid-style size in the settings file (font size, row height, ...) was out of range and was corrected.
GSTYLE-002	The grid font in the settings file is not valid and was reset to the default.
DBG-NNN	Diagnostic messages: the test-automation server, and a missing translation catalog (DBG-003).
PANIC-002	One line of the function names on the stack after a crash (only in a debug-mode log, see SUPPORT.md).
DBG-START, DBG-OPEN, DBG-WRITE, DBG-CMD, DBG-ERRCODE	The debug-mode trace (`--debug`, see SUPPORT.md): start, a file read, a file written, a command run, an error code shown.